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Betting Rules

These Betting Rules explain how bets placed with Shardbet Casino are generally accepted, processed and settled. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules displayed on the website. By placing a bet, you confirm that you understand and accept the rules that apply to that bet.

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General betting requirements

Shardbet Casino provides betting services in accordance with the information and rules displayed on the website. Available products, markets, games and features may change from time to time. A product-specific rule, market condition or promotion term may apply in addition to these general rules. If there is an inconsistency, the more specific rule for the relevant product or market will generally apply, subject to the applicable Terms and Conditions.

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You must hold an eligible account and provide accurate, complete and current information when registering or using the service. You must be at least 18 years old and must comply with all laws that apply to you. You are responsible for checking whether online gambling is lawful in your location. Access may be restricted where Shardbet Casino cannot verify your age, identity, location or eligibility.

  • Only one personal account should be used unless Shardbet Casino has expressly approved another arrangement.
  • You must keep your login details secure and must not allow another person to place bets using your account.
  • Bets must be placed for your own account and not on behalf of another person.
  • You must not use the service while located in a jurisdiction where the relevant activity is prohibited.
  • You must not attempt to bypass location, identity, age, security or account controls.
  • You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.

Shardbet Casino may carry out verification checks before, during or after betting activity. These checks may involve requests for information or documents. Until a check is completed, access to some account functions may be limited. Where an account is found to have breached the rules, affected bets or transactions may be reviewed and handled in accordance with the Terms and Conditions and applicable law.

Placing and accepting bets

Bet slips, odds and confirmation

Before placing a bet, check the selection, market, stake, odds, potential return and any other information shown on the bet slip. Displayed odds or prices may change before a bet is accepted. A bet is not final merely because a selection has been added to a bet slip. It becomes a confirmed bet only when the website displays an acceptance or confirmation message.

Technical delays, interruptions, communication errors, inaccurate displays or incomplete transactions may prevent a bet from being accepted. If a bet is rejected, it should not be treated as confirmed. If the same bet appears to have been submitted more than once, check the account history before placing another bet. Duplicate or incorrectly recorded transactions may be investigated and corrected where necessary.

  1. Select the available event, game, market or outcome.
  2. Enter the intended stake and review the displayed terms.
  3. Check whether the bet is a single, multiple, system, combination or other available bet type.
  4. Confirm the bet only after reviewing the final details.
  5. Check the account history or confirmation screen to verify whether the bet was accepted.

Stake, odds and returns

The minimum or maximum stake, permitted bet type and available market may depend on the product, event, account, jurisdiction or other applicable condition. Any relevant restriction will be shown where possible or described in the applicable product rules. A displayed potential return is an estimate based on the displayed odds and stake. It may not include the effect of a void selection, dead heat, resettlement or other rule that changes the final result.

Unless a different rule is shown, a bet is normally settled using the odds accepted at the time the bet was confirmed. Shardbet Casino may correct an obvious error, including an obvious pricing, market, event or settlement error. Corrections will be made in a manner that is fair and consistent with the applicable rules. A bet may be cancelled, voided or adjusted where it was accepted in error or where a technical or operational issue affected the transaction.

Live and in-play betting

Where live or in-play betting is available, information may be delayed and markets may be suspended without notice. A bet submitted while an event is changing may not be accepted immediately. If a material event occurs before acceptance, the market may be suspended, rejected or reviewed under the relevant product rules. You should not assume that a displayed score, timer or statistic is real-time or error-free.

Settlement, results and cancelled events

How bets are settled

Bets are settled according to the result and the settlement rules for the relevant market or game. The applicable rules may specify whether the official result is determined at the end of regulation time, after extra time, after a replay, at a particular stage of a competition or by another stated method. Always review the market description and any event-specific conditions before betting.

Results will generally be taken from an appropriate official source or other reliable source used for the relevant product. A result may be updated if an official correction is published or if an error is identified. Settlement can therefore be reviewed after the initial result is shown. If a result is not available, is changed, or cannot be verified, the bet may remain unsettled until the applicable information is confirmed.

Postponed, abandoned or cancelled events

If an event is postponed, abandoned, cancelled, interrupted or materially changed, the outcome will depend on the rules for that market. Some bets may remain valid if the event is completed within the period specified by the product rules. Other bets may be voided, resettled or treated as having no action. A selection can also be affected if a participant, venue, format, distance or competition changes.

Voids, dead heats and related outcomes

A void selection is normally removed from a multiple bet, while a single bet on that selection is generally returned or treated according to the specific market rule. A dead heat or tied result may lead to a proportionate settlement rather than a full win. These outcomes can affect the final return on a multiple, combination or other linked bet. The relevant product rules will explain the treatment that applies.

Casino and other game outcomes

Where casino, instant-play or other games are available, game outcomes are determined by the rules and game information shown before play. A round is generally considered complete when the game records the outcome, even if a screen refresh, connection issue or delayed display prevents the result from appearing immediately. Do not repeat a wager after a technical interruption until you have checked the account history or game record.

Account conduct, corrections and responsible betting

Prohibited conduct

You must not interfere with the website, manipulate a game or market, exploit a software fault, use unauthorised software, submit misleading information or coordinate activity intended to obtain an improper advantage. You must also not use another person's payment method or account without appropriate authority. Suspicious activity may be referred for review and may result in restrictions, cancellation of affected transactions or account closure where permitted.

Errors and account adjustments

If a technical, administrative or human error affects odds, bet acceptance, results, account balances or settlement, Shardbet Casino may correct the error. This may include voiding an incorrectly accepted bet, correcting an incorrect result or reversing an amount credited in error. If an error has caused a balance to be used, the related transactions may also be reviewed. You should notify Shardbet Casino through the support option shown on the website if you believe your account or bet history is incorrect.

Responsible betting

Betting should be treated as entertainment, not as a way to make income or recover losses. Set a budget before you play and never stake money needed for living expenses. Consider setting personal deposit, loss, session or time limits where those tools are available. Take regular breaks, avoid betting when upset or affected by alcohol or other substances, and do not chase losses by increasing your stakes.

  • Only bet what you can afford to lose.
  • Keep track of your deposits, stakes and time spent betting.
  • Do not borrow money or sell possessions to fund gambling.
  • Do not ask another person to bet for you or give another person access to your account.
  • Use available limits, time-outs or self-exclusion tools if betting stops being enjoyable.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you want to take a break, restrict access or discuss safer gambling options, use the responsible gambling information and support pathways available on the Shardbet Casino website. If you are in immediate danger or experiencing a mental health emergency, contact the appropriate emergency or crisis service in your location.

Questions and disputes

If you have a question about a bet, review the bet confirmation, account history and market rules first. If you still believe a bet has been accepted or settled incorrectly, raise the matter through the support channel displayed on the website and include the relevant account and bet information. Reviews are conducted using the available transaction records, game or event information and applicable rules. Nothing in these Betting Rules limits any rights or protections that cannot lawfully be excluded.