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Shardbet Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use the Shardbet Casino website and related services. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms. If you do not agree with any part of them, you should stop using the website.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and Shardbet Casino in relation to your use of the website, account services, games and other features made available through the platform. They apply together with any additional rules, notices, game instructions, promotional terms and policies displayed on the website.

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You must be at least 18 years old to use gambling services. You must also be legally permitted to access and use the services in the place where you are located. It is your responsibility to check the laws that apply to you before opening an account or gambling online. Shardbet Casino does not invite anyone to use the website where online gambling is prohibited or restricted.

You must provide information that is accurate, complete and current when registering or using an account. Information may be checked for security, identity, age, payment and legal compliance purposes. You must update your details if they change. Providing false, misleading or incomplete information may result in account restrictions, cancellation of transactions or closure of the account.

Only one personal account should be created and used by each player unless Shardbet Casino expressly permits otherwise. An account is personal to the registered player and must not be sold, transferred, shared or made available to another person. You must not allow anyone else to access your account or use your payment methods through it.

Account security

You are responsible for keeping your login details confidential and for taking reasonable steps to protect your device and account. Tell Shardbet Casino as soon as possible if you believe that your account has been accessed without permission, your details have been lost or your account security has been compromised. You may be responsible for activity carried out through your account where you have failed to keep your details secure.

2. Using the website and playing games

The website is intended for personal and recreational use. You must use it lawfully, honestly and in accordance with these terms. You must not use the website to facilitate fraud, money laundering, cheating, collusion or any other unlawful activity.

  • Do not use another person’s account, payment method or identity.
  • Do not attempt to gain unauthorised access to the website, its systems or another player’s account.
  • Do not interfere with the operation, security or availability of the website.
  • Do not use automated software, bots, scripts or other tools to obtain an unfair advantage unless expressly authorised.
  • Do not exploit an error, defect, pricing issue or technical fault. Any suspected issue should be reported through the available support channels.
  • Do not upload or transmit material that is unlawful, abusive, threatening, discriminatory, misleading or harmful.

Game information, rules, odds and other instructions may be displayed on the relevant game or product page. You should review those details before placing a bet or participating in a game. A game result recorded by the platform will generally be treated as the final result, subject to investigation of a clear technical error, system issue or other exceptional circumstance.

You are responsible for checking the details of each wager before confirming it. Once a wager has been accepted, it may not be cancelled or changed except where the applicable game rules, a technical issue or a legal requirement allows this. If a game is interrupted, incorrectly operated or affected by a material error, Shardbet Casino may take reasonable steps to correct the issue and settle affected activity fairly.

Website access may not always be continuous. Maintenance, updates, technical failures, network problems or events outside reasonable control may affect availability. Shardbet Casino may change, suspend or remove website features, games or services where reasonably necessary, including for security, legal, operational or responsible gambling reasons.

3. Deposits, withdrawals and account balances

You may only use a payment method that belongs to you or that you are authorised to use. Payment information must be accurate and must not be used to fund another person’s account. Shardbet Casino may request information or documents to verify the source and ownership of funds, identity or payment activity before processing a transaction.

You should only deposit money that you can afford to lose. Deposited funds are intended for permitted gambling activity and must not be used for unlawful purposes. Shardbet Casino may decline, delay, reverse or restrict a transaction where it is necessary for security, fraud prevention, payment processing, legal compliance or account verification.

A withdrawal may be subject to account verification, checks on payment ownership and any applicable game or promotional conditions. Withdrawals will normally be returned using an appropriate method connected with the player’s verified payment activity, where available. Processing times can vary because of verification, payment providers, weekends, public holidays and circumstances outside Shardbet Casino’s control.

You should check your account balance and transaction history regularly. If you believe that a transaction, balance or game result is incorrect, you should raise the issue promptly through the available support channels and provide enough information for the matter to be reviewed. Shardbet Casino may correct clear administrative or technical errors and may adjust an account where funds or credits were added incorrectly.

Where an account is closed, any remaining balance may be handled after relevant checks have been completed. Shardbet Casino may withhold or review funds connected with suspected fraud, unlawful conduct, a breach of these terms or a payment dispute, to the extent permitted by law.

4. Promotions, responsible gambling and account closure

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms will explain the eligibility requirements, qualifying activity, expiry arrangements, wagering or play requirements, restrictions and any other conditions that apply. You should read the relevant promotion terms before participating.

Unless the applicable promotion terms say otherwise, promotional offers are intended for one person and one account. Shardbet Casino may withdraw or refuse an offer where it reasonably believes that a player has attempted to abuse, manipulate or unfairly benefit from a promotion. An offer may also be changed or withdrawn where required by law, a technical issue or responsible gambling considerations.

Gambling involves financial risk and is not a way to make money or recover losses. Set a budget before playing, take regular breaks and never gamble with money needed for everyday expenses. Do not gamble while affected by alcohol or other substances, and do not chase losses by increasing your stakes.

  • Use any available deposit, wager, loss or session controls that help you stay within your chosen limits.
  • Request a break, temporary restriction or account closure if gambling is no longer enjoyable or is becoming difficult to control.
  • Seek support from an appropriate professional or gambling support service if you are concerned about your gambling.
  • Never ask another person to open or operate an account for you, and never allow a person under 18 to access gambling services.

You may ask for your account to be closed or restricted in accordance with the responsible gambling options available on the website. Shardbet Casino may also suspend, restrict or close an account where required for legal, regulatory, security, fraud prevention, responsible gambling or operational reasons. Closure does not remove obligations that arose before the account was closed.